Description
IT Support Technician
The IT Support role is part of our clients IT Service Desk function and is primarily responsible for providing end-user support and maintaining the IT infrastructure. Duties include managing incidents and service requests; hardware configuration, deployment, and support; software installation, upgrades, and patching; managing user access rights and security; investigation of network problems. The post holder will also be involved with the delivery of the many IT projects within the department.
Ideally, candidates should have experience in some of the following areas (training will be provided as necessary):
- Providing end user support
- Windows Operating Systems
- Desktop deployment
- Microsoft Office
- Microsoft 365
- Microsoft Exchange
- Active Directory and Group Policy management
- VMware vSphere
- Networking
- PC hardware, servers, and peripherals
- Smartphones
Applicants should also have good communication skills.
Remuneration Circa £33,000 -£36,000
Due to our rural location, applicants need to have access for transport to work.